Refund Policy

At Fortis Vita, we want you to be completely satisfied with your purchase. If you are not satisfied for any reason, we offer a  Refund Policy under the following terms:

Eligibility for Refunds

• You can request a refund within 30 days of purchasing any product or service.

• The product must be in its original condition, but there is no need to return the product.

• Refunds will be issued directly to your original payment method within 7 bank working days.
   

How to Request a Refund
To initiate a refund, please contact our customer support team at [support@fortisvita.com] within 30 days of receiving your order. Provide your order number and a brief description of your request, and we will process the refund without any further questions.

 

Shipping and Delivery

• Free Shipping on orders above £40.

• Products will typically be delivered within 7 working days. If there are any special requests done, in such cases the product delivery will be done within 14days.
   

Payment Methods

• We accept payments via Credit Cards, Debit Cards, and PayPal.

• All taxes are included in the displayed prices.

• No “Pay Later” options available.
   

Contact Us for Refunds
If you have any questions or need assistance with your refund request, please reach out to our customer support team at [support@fortisvita.com].

We appreciate your trust in Fortis Vita and are here to ensure your wellness journey is as smooth and enjoyable as possible.